We had the good fortune of connecting with San Clemente Art and Custom Framing and we’ve shared our conversation below.

Hi San Clemente Art and Custom Framing, what do you attribute your success to?
The craftsmanship that goes into our work and the relationships we build with our customers are at the core of our mission. Craftsmanship, for us, is more than just precision and attention to detail—it’s a reflection of our commitment to quality and excellence. Every piece of work we produce is carefully crafted, embodying our dedication to delivering nothing short of the best. We take pride in our skills and techniques, constantly honing them to stay ahead in the industry while preserving the timeless principles of true craftsmanship.

Equally important are the relationships we cultivate with our customers. We believe that trust and understanding form the foundation of every successful partnership. By taking the time to truly listen to our customers, we’re able to tailor our services to meet their unique needs. Our goal is not only to meet expectations but to exceed them, ensuring that our clients feel valued, heard, and supported throughout every stage of the process.

Together, our craftsmanship and customer relationships create a synergy that drives long-term success. By maintaining these high standards in both areas, we build not just products or services but enduring partnerships and a legacy of excellence.

Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
We are incredibly proud to be working under the distinguished umbrella of the Chuck Jones brand. Chuck Jones was a master artist and storyteller who held himself to the highest professional standards, and we are honored to carry forward that legacy. His commitment to excellence resonates deeply in everything we do here at our shop. We strive to uphold the same principles of quality, creativity, and attention to detail that Chuck was known for, ensuring that his legacy remains alive and vibrant through our work.

Our team is composed of true industry veterans—three of us collectively bring over 90 years of experience in the framing and art industry. This depth of expertise is a rare find in one shop, and it’s what sets us apart. Our experience spans decades, trends, and techniques, allowing us to offer unparalleled craftsmanship and insightful advice on how to best preserve and present our clients’ most cherished pieces.

Like any picture framing business, building a loyal customer base takes time, dedication, and trust. Over the years, we’ve been fortunate to develop strong, lasting relationships with our clients, thanks to the consistently high bar we set for ourselves. We’re proud to say that our customer retention and loyalty are among our greatest strengths. Clients trust us with their treasures because they know we take every project seriously, treating each piece as if it were our own.

The lessons we’ve learned are simple but powerful: consistency, hard work, and outstanding customer service are the keys to long-term success. We don’t just frame art—we preserve memories, honor legacies, and create lasting impressions. Our commitment to these values is unwavering.

We want the world to know that we genuinely care about art, especially its preservation and presentation. Whether it’s a family heirloom, a priceless work of art, or a sentimental keepsake, we approach each project with the respect and care it deserves. Our passion for what we do drives us to continually refine our craft, ensuring that every piece we touch is handled with the utmost skill and integrity.

Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
San Clemente’s main downtown street, Avenida Del Mar, captures the town’s laid-back vibe with its unique boutiques, surf shops, cafes, and restaurants. It’s a great spot to explore local businesses, pick up beachwear, or grab a meal at one of the many eateries. The street’s Spanish-style architecture and friendly atmosphere make it a central hub for both locals and visitors.

If you’re spending a week in San Clemente, the best way to experience the town is by embracing the local lifestyle. Take it easy, enjoy the beach, and slow down. Start your day with a walk along the beach trail or a morning surf session, followed by breakfast at a café. Spend the afternoon at the beach, strolling through Avenida Del Mar, or exploring the local shops.

Evenings are best spent watching the sunset at the pier, then grabbing dinner at one of the town’s casual restaurants. San Clemente is all about enjoying simple pleasures—sun, surf, and good food. The key is to relax and soak in the coastal charm without rushing through the experience.

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Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?

We would like to give a special shout out to our company head, Craig Kausen, who had the vision and foresight to expand our business by adding a retail custom frame shop open to the public. Craig recognized the untapped potential of offering custom framing services to a wider audience, not just limiting our craftsmanship to the in-house framing we were already doing for our galleries and sales staff.

His leadership in bringing this idea to life has allowed us to reach new customers and provide the same high-quality framing services we’ve become known for in the industry, now available to everyone. By opening our doors to the public, we’ve created an inviting space where anyone can come in and experience the personalized attention and expert craftsmanship that have always defined our work.

Craig’s decision has been pivotal in helping us grow our business and further connect with our community, showing his commitment to both innovation and customer service. We’re proud to offer this expanded service, and it all stems from Craig’s belief in the value of sharing our expertise beyond the internal needs of our galleries and sales team.

Website: sanclementeartandframing.com

Instagram: San Clemente Custom Framing

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