We had the good fortune of connecting with Nikki McRory and we’ve shared our conversation below.
Hi Nikki, can you talk to us a bit about the social impact of your business?
Our business provides a warm and nurturing environment for children and families to receive support, guidance, love and high-quality evidence-based therapy services so that their children can reach their utmost potential.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Having operated for 20+ years, we have been and continue to be one of the pioneers in our industry by having such a myriad of treatment options for families and children with developmental delays and disabilities. With a team of over 300 members, one would think that it might be tricky to ensure that everyone works well together. But, I have to say that we have been very fortunate in that despite our size we have been able to successfully maintain a family feel. This resonates not only with our team members, but also with the families when they walk through our doors. With that said, I think one of the key factors in our success is ensuring that we hire the right people. We value our mission and company culture and over the years we have come to realize just how important finding people that share our core values and fit into our culture is. Placing an emphasis on this has given us great return in that we have several leaders and members of our team that have been with us for 10-17 years. We know that the work that we do is important. But, we also recognize how difficult it can be. Industries like ours have a high burn out rate. So, as much as we value the families that we work with, we also place a high value on our therapists. We do this by emphasizing the importance of maintaining a positive work life balance and promoting health and well-being by offering Yoga classes weekly, flexible work schedules, paid vacation time, paid sick time, paid holidays, paid health benefits, and much more.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
This is such a great question as I host a girl’s weekend every couple of years for all of my girlfriends from college and with them coming frequently, I want to give them a different flavor of LA on each visit. What is great about LA is that there is so much to see and do! For a perfect trip I like to find a balance of the outdoors coupled with the indoors.
So, if I had the pleasure of entertaining guests for a week, our perfect itinerary would include: A visit to the Malibu Farmer’s Market, renting kayaks from Malibu Surf Shack, having lunch at Nobu over-looking the ocean, taking a drive through the canyons along Kanan Road with a stop off at the Malibu Café for a game of corn hole and a cocktail, dinner at Saddle Peak Lodge, an evening at the Groundlings Theatre, a hike along Runyan Canyon, wine tasting at The Stonehaus in Westlake Village, and then end with a relaxing spa day at the Ojai Valley Inn & Spa.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
This is so great as there are so many people that I would love to shout out to. I would like to shoutout to all the wonderful people we have worked with over the years, however there are simply too many people to name! With that said, I must shout out to both my husband Michael, and our Clinical Director, Diane Geary.
My husband and I have run the business together for the past 20+ years (he takes the lead on the business side, and I take the lead on the clinical side). While he was not there from the beginning, it was obvious to the both of us when he needed to jump in. Luckily, it has proven to be a great partnership. Our personalities and skills complement each other well. Being able to work together, we have created a unique synergy that allows us to accomplish a lot more together than what we would expect with a typical executive team. However, with this, we have also learned the importance of boundaries, as it is simply too easy to “talk shop” 24-7. To make things work, we no longer carpool or share an office. We also created a rule about not talking about work at home. It takes practice, but it is so important to be able to separate work life from personal life.
As the Clinical Director of our organization, Diane Geary has been a trusted member of our team for over 17 years. Her dedication and passion for helping children and families has been essential to our success, as it guides every decision she makes. Diane has truly been a solid rock during easy times and challenging times and as such, has been willing to do whatever is needed of her. She defies exemplary leadership and we truly feel blessed to have her by our sides.