We had the good fortune of connecting with Amy Batlowski and we’ve shared our conversation below.
Hi Amy, we’d love to start by asking you about lessons learned. Is there a lesson you can share with us?
That it’s impossible to please everyone. In the beginning of my career, I would drive myself crazy if a client didn’t leave happy with their service. Sometimes I did make mistakes and sometimes I knew there was just no way I was going to please them no matter how hard I tried. Now, if I feel a client and I are not compatible, I’m more than happy to refer them to a stylist who I believe will give them what they’re looking for. With my stylists, they might not always agree with certain decisions I make but having their respect that I’m doing my best is what’s most important. It’s really hard to understand where the person in charge is coming from if you’ve never been in that position. And sometimes I react the wrong way and say the wrong things out of frustration and it’s how you handle it afterwards that can make or break the comradery.
Can you open up a bit about your work and career? We’re big fans and we’d love for our community to learn more about your work.
When I decided I wanted to be a hair stylist, I knew I wanted to learn as much as I could. I went to the Vidal Sassoon Academy in London for my cosmetology training before moving to San Francisco to start my work in a salon. I had a great apprenticeship working with a top stylist before moving on to another salon where I began mentoring and training stylists. The foundation of hairdressing is crucial in problem solving on clients and I wanted to pass on what I know to others who were building their career. It’s important to me to teach compassion as well. I despise know it all’s and cockiness and refuse to have that behavior in my salon. When I opened Studio A in Newport Beach, I wanted to create a cozy boutique salon where we all help to support and take care of each other and each other’s clients. It hasn’t always been easy to cultivate that environment. I’ve had moments where I’ve allowed certain people to walk all over me but I’ve learned a lot from that as well. If you have a bad seed, it’s imperative that you remove them no matter how difficult that conversation is.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
I’d start with breakfast at Eat Chow and then a bike ride down to the beach. With the great weather we have here, I like to get outside as much as possible. From there we would take the ferry over to balboa island and walk around. Other great local walking/hiking is the back bay. And for an even better workout, a class at Newport Peach! I’m lucky enough to teach a few classes per week there so I always like my friends to come check it out.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
My mom and my step dad are both small business owners and I definitely rely on them for help and advice. And also, my friends and entire family because they are the best clients and referral program I could ever ask for!
Instagram: @studio_a_hair @amybatlowski
Yelp: Studio A