We had the good fortune of connecting with Bruce Sargeant and Steve Maylish N/A and we’ve shared our conversation below.
Hi Bruce Sargeant and Steve Maylish, what is the most important factor behind your success?
Our reputation is the most important factor behind our success. Since we’ve been in the business for decades, clients know us and trust us to do right by them. It is also a relationship business and your reputation travels by word of mouth in a small industry, such as medical devices. We started our business five years ago, but were doing this type of work for some time. Since both my partner and I know the industry and have worked in it for so long, people are willing to recommend Fusion Biotec for medical device engineering projects. In addition, we have a core competence in designing diagnostic instruments, which became very important when the pandemic emerged.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
Fusion Biotec is located in Orange, CA in a 7,000 square foot design studio. We bring together art, science and engineering to create world-class medical devices. We provide best-practice processes in the medical industry to the designs that drive our client’s commercial success. Our staff has decades of experience providing medical device development services. The company was formed to redefine how projects are conceived, designed and commercialized. Our strategy is to create and execute elegant, ingenious and cost-conscious designs.
We exploit the latest technology in the industry to provide every possible advantage to our process. From Agile SCRUM project management to the use of application service provider software, we look for ways to keep overhead low and value high. We employ the best people and the best methodologies. Being in the industry for decades, allows us to appreciate top-performing engineers, consultants, service providers and vendors.
Besides the obvious exceptions in research, we believe engineering should start with smart, creative people using tried and true technology, rather than a learning process. Custom-built components or electronics should be minimized. Early work should prove feasibility and reduce technical risk. Existing technology should decrease development time and production cost, purpose-built technology should add value and the difference between a good design and an iconic design can fit into your budget.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
If you like jazz, there is the Jazz Eclectic at the Culver Hotel on Culver Blvd in Culver City. They have live music on Wednesdays. Also, we have friends (Jill Sargeant and Gordon Grajek) who used to play at Shoo Shoo Baby downtown on 7th street. We are looking forward to them opening up again. Some fun restaurants in downtown are Joey DTLA, Perch, Bavel, Bestia. Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
We would like to give a shoutout to our mentor, Vytas Pazemenas, the founder of Aubrey Group. Vytas basically taught us how to build a thriving medical device contract engineering company. Vytas was full of life, honorable, trustworthy, intelligent and driven. He taught us what we know today about developing business relationships. He showed us how contract engineering services could be a profitable and successful business. He showed us how to lead an organization and garnish the respect of the engineering teams. But most of all, he showed us how to take care of the client, understand the needs of the client and design products that met the client’s needs.