We had the good fortune of connecting with Ziyi Xu and we’ve shared our conversation below.

Hi Ziyi, is your business focused on helping the community? If so, how?
Today, 85% of developing countries still use paper medical records. Misdiagnosis, fragmented treatment, disorganization, unreliable data, and limited doctor accountability are common in clinics serving poor, rural, and refugee populations. Existing Electronic Health Record (EHR) systems cannot meet the unique needs of these fast-paced, multicultural, and high-density settings. Many clinics also struggle to switch to digital records due to financial barriers. Our first client is a medical nonprofit called the Crisis Management Association, operating in Greece’s Refugee Camp Moria (Europe’s largest refugee camp in 2020). Their team worked in severe conditions without access to reliable Internet. We developed applications such as a personalized EHR that empowers them to document and manage patient information at a low cost, improving patient outcomes and reducing physician burnout. As we grow and expand, we see an untapped opportunity for accessible EHRs in clinics around the world.

Alright, so let’s move onto what keeps you busy professionally?

Being able to support Frontida’s growth from 0 to 1 to more has been amazing! From building our first system for Refugee Camp Moria in Greece to testing out our EHR in Panama in person, I am humbled every day by the amount of work and care our team puts into making sure every detail is what’s best for our client clinics. The best thing that I’ve learned working on the product team is to be problem-driven and always ask “why.” I think it’s important to understand why the product matters compared to other solutions available and how we are unique. Because we support clients around the world in various types of environments and cultures, we always find it interesting how talking with them adds perspective to the world we live in. Connecting with these people and seeing their lives is very special for me and something that I want to continue to do in the future.

Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
Ice cream shops are the best places to check out.

The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
I would really like to shout out to everyone on the team for making Frontida happen by putting in real hard work every single day. I’m especially grateful for Lauren Yen for leading Frontida like a rockstar and being a wonderful person to be around, and Laura Roed for being a kickass product mentor (and very funny). I would also like to shout out to my fellow product team members (Nick Crites, Vivianna Camarillo, Vivian Pae, Kareem Khalifeh, Ria Xi, Maria Payton and Aaron Ly) for inspiring me to be better every single day.

Website: https://www.frontidarecords.org/

Instagram: @frontidarecords (http://www.instagram.com/frontidarecords/)

Linkedin: Frontida Records (http://www.linkedin.com/company/frontida-records/)

Twitter: @FrontidaRecords (https://twitter.com/FrontidaRecords?s=20&t=Wi-OMD2Q7-hPYDWW3dj7iA)

Facebook: @FrontidaHealth (https://www.facebook.com/FrontidaHealth/)

Image Credits
Personal Photo: Frontida Records / Ziyi Xu 1st Additional Photo (woman painting): Frontida Records / Kareem Khalifeh 2nd Additional Photo (4 people sitting on the bow, smiling): Frontida Records / Jack Lyons 3rd Additional Photo (smiling group where two pathways intersect): Floating Doctors 4th Additional Photo (smiling group in scrubs, construction in the background): Floating Doctors

Nominate Someone: ShoutoutLA is built on recommendations and shoutouts from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.