We had the good fortune of connecting with Scott McCafferty and we’ve shared our conversation below.
Hi Scott, we’d love to hear more about how you thought about starting your own business?
After spending nearly 20 years running and growing businesses in the corporate world, I decided to pursue small business ownership so that I could enjoy the flexibility to build a business that reflects my personal values, treat customers with the respect they deserve, and be in charge of my own destiny. In the corporate world, I always felt challenged to sacrifice important things, such as customer service or long-term business health, in favor of short-term profits or goals. As a result, I never felt completely fulfilled in the corporate environment, and that created a level of discontent and stress that impacted my personal life negatively.
For many years, I’d had a great desire to pursue business ownership, but it never seemed to be the right time. Maybe I wanted to gain this next business experience. Or maybe the money was too good at the time. Or perhaps financial obligations like a new house or marriage were getting in the way. Whatever it was, I always found a reason to not take the plunge.
Then one night several years ago (after a particularly challenging day at work), I was holding my newborn son and thinking about my future. Looking at him, I was starting to mentally replay my normal excuse for deferring the dream. “Now would be a horrible time to start down the path of business ownership. Too many long hours of work away from the family and an uncertain income! That’s not the responsible thing to do.” But then I thought about my own father. He’d spent over 30 years in the Navy, doing a job that he disliked. When I was younger, I asked him why he stayed in the Navy if he didn’t like it, and he said “Well, I always had you kids to take care of, a house to pay for, retirement to save for…so it just never seemed like a smart thing to do.” Remembering this conversation, kind of jolted me. What kind of conversation did I want to have with my son? Did I want to tell him to play it safe, find a good job, and keep his head down until retirement. Did I want to tell him not to chase his dreams because it wasn’t practical or because he might fail? Or did I want to tell him to take a chance and work hard to make his life and career what he wanted it to be?
That night changed my thinking and steeled my resolve. I was going to go for it and work like hell to become a successful business owner. If I failed, I could always go back and get another job. But at least I’d be able to tell my son that I tried, and I’d never have the regret of not the path not taken. The next day, I got to work planning for my exit and very soon after, I resigned from my corporate job and started my business. Since then, has grown to become one of the top custom closet and home storage companies in greater Los Angeles.
What should our readers know about your business?
Closet Solutions is an independently owned and veteran-operated company that has been serving Los Angeles and Orange County for nearly 20 years. We pride ourselves on high quality and great craftsmanship, which is why we’ve been selected to be featured on multiple hit HGTV shows, such as the Property Brothers’ series Brother vs. Brother. We custom make our cabinets in our shop in Harbor City, and we guarantee our cabinets for as long as you own your home. We work hard to deliver great customer service because we know satisfied customers are the true cornerstone of our success. If you’re interested, you can see some examples of our work on our company website at www.ClosetSolutionsCA.com.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
If my best friend was visiting for a week, I’d work to show them what makes LA and Southern California unique and special. We’d start at the beach, enjoying the sun and surf and spend a little time eating and drinking at the great restaurants and bars on the Hermosa Pier. Then we’d head up the coast for some great people-watching at Venice Beach. After we’d had our fill of the beach, we’d head inland to see Hollywood and downtown LA, have a bite at LA Live, and go watch an LA Kings game. The next day, we’d head further inland to take in the mountains and do some hiking around Big Bear. Finally, to wrap up the trip, we’d due a little 4-wheeling in the desert.
Who else deserves some credit and recognition?
My wife, my son, and my parents.