We had the good fortune of connecting with Susana Caracas and Kelly Rodas and we’ve shared our conversation below.
Hi Susana and Kelly, we’d love to hear more about how you thought about starting your own business?
Cuidando Angeles NCS Training was born from Kelly and I’s mission to support our Hispanic community throughout our 15 years in the nanny industry and noticing how our Spanish-speaking community was at a disadvantage in gaining education opportunities. Like the many who sought to form a more professional career, we took training courses in English since those were our only option up to becoming Certified Advanced Newborn Care Specialists (NCSA) , NCS CACHE, Postpartum Doulas (DONA), Lactation Educators (CAPPA), and Certified Newborn and Infant Care Professionals (USNA). However, our colleagues and friends who desired to do the same and improve their services but, didn’t master the English language felt stuck. Around the start of the pandemic we saw first hand how nannies struggled to maintain jobs while the industry became more competitive as clients began demanding more knowledgeable care. Therefore, we set to equip ourselves to bring our community the first Newborn Care Specialist Training course in Spanish approved by the Newborn Care Specialist Association as U.S. Nanny Association approved trainers/educators. We believe that Cuidando Angeles NCS Training is blazing a trail for the Spanish-speaking community and our industry as a whole as we symbolize the desire for education and improving the standards of our careers while brining attention to the inequities that have been against our community due to language.
What should our readers know about your business?
Like all new businesses, the establishment of ours has not been an easy road especially having no experience in running a business we’ve had to learn it all as we go. The support from our community and leaders of the industry motivates us to continue to pursue this dream. What sets us apart is our mission to support families through the education of nannies and rising newborn care specialists giving them the tools to build their own professional careers. We are proud to be the first Spanish Newborn Care Specialist training course as this has opened many doors for women in the Hispanic community and we hope that our success through 145 graduates in the last seven months even having our first out-of-state course in August continues to inspire other companies to expand their reach and improve upon their inclusivity by bringing multilingual opportunities to the different communities that make up our industry.
Who else deserves some credit and recognition?
We would like to shoutout all our Hispanic colleagues and friends who have supported us in this journey that has broken down the stereotypes and inequalities that have been long standing in the Nanny and Newborn Care Specialist industry. Their support has shown the desire for our community to be educated and has brought about change to improve inclusion and equality.