We had the good fortune of connecting with Annette Mathis and we’ve shared our conversation below.
Hi Annette, what is the most important factor behind your success?
I think the most important factor behind our success is that we always keep our word. We have been in business since 2012.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
I own an air duct cleaning company that has 2 branches, one in Los Angeles and the other in Vallejo. 2020 has been a very difficult year and I am very happy we survived it. There were a lot of business that have folded because of it. Things have improved and we are starting to prosper again. When I began this company I had been running other peoples companies. I decided one day that I really needed to start my own company. So I did, The beginning was definitely hard. I call this time my beans and rice stage. When I began this company I had no money. I had quit my other job in anger so I had one weeks pay and 10 years of experience. I made calls to work on getting jobs in the door or emailed customers for no less than 12 hours every single day. In the beginning I had to make phone calls for other companies just to make money to survive. I had children young enough that I needed to take care of them as well as a grandson who lived with me. Luckily my daughter was there for some of the time and was able to help me. A couple times I didn’t have rent money. I was fortunate enough to live next to an awesome person Margarita. I told her of my dilemma and she said come on Annette lets go to the casino and try to win the money. Can you believe she won enough money for my rent both times! I can never pay her back. She is a good friend. Before I ran my own company I had a good reputation in the duct cleaning industry as someone who always kept thier word and would go the extra mile. So this was important to me that I keep this in on my own company. I built on this premise. I think this is what has helped me to grown. I treat other companies with respect. I never bad mouth them. Lessons I have learned along the way? 1) Always – ALWAYS keep your word 2) Treat everyone with the respect that you want given to you 3) Treat your employees /subs well. 4) Put money away for those lean times.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
Well that’s a hard one right now with everything closed up. But there is a nice little restaurant we go to called Alondra Hot Wings in Montebello. The staff is very friendly and the food is so good. They make these Ranch Blasted Buffalo fries that are so insanely good. I have grand kids so all the things I do are pretty much kid related. There is a museum in Orange County called the Discovery Cube. My grandkids loved it there. I always buy a year pass. Its a good price and they do all kinds of activities. Every year they have this bubble exhibit. My grand kids love this, even the older ones.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
My family and friends. Starting a business can be a very difficult thing without a little help from your friends. When I began I had nothing and there were times I needed help in the business and in personal life. So I owe it all to them.