We had the good fortune of connecting with Nancy Scott and we’ve shared our conversation below.
Hi Nancy, can you share the most important lesson you’ve learned over the course of your career?
The most important lesson starting my own business has taught me is that every person matters, but you can’t please everyone. However, you can send everyone that has an interaction with you away feeling that they matter. Sometimes that means recommending your competition or sending them to another person or business that can better help them meet their needs. Understanding that we are all connected helps us all live better lives. If I send someone out my door and they feel good, they are more mindful, perhaps they drive better or are more polite when getting a coffee or hold a door open for someone, let them go first, etc.
What should our readers know about your business?
I own a spiritual, metaphysical store. I am seeing more people than ever from all walks of life Many people thought that a spiritual store was like a religion and I am most proud of teaching people that it isn’t true. I consider my store like supplements. Metaphysical stores are here to make your life better. If your religion works for you that is wonderful. If you need help sleeping – how about trying a lavender spray on your pillow. Have stress at work – what about trying a candle as soon as you get home, putting your feet up and drinking a cup of tea for 15 or 20 minutes to decompress. It wasn’t easy growing my own business, but I have had amazing customers for years. I have watched their children have children and come into the store. The main thing I try to tell everyone that walks through my doors is if you feel stressed, afraid or angry reach out for help. You are not alone. If one person won’t listen – reach out until someone hears you.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
I love Los Angeles! It is a vibrant, crazy, wild city. I love driving up along PCH going North towards Malibu. It would be great to take a picnic to Leo Carrillo State Park and spend part of the day hiking the canyon and the rest just relaxing at the beach. I also love Bolsa Chica in Seal Beach for a Bonfire by the Beach. I stop at the grocery store and pick up the wood and all of the accoutrements for an evening of barbecuing, marshmallow roasting and being barefoot in the sand. During summer they have restaurants and snack bars open. I also love Griffith Park. On a clear night the lights of the city sparkle giving Los Angeles a magical quality. Closer to me is Schooner or Later, in Long Beach, where you can hang out for breakfast or lunch, on the patio and enjoy a cold brew while watching the boats come and go. Because I grew up in Los Angeles, I am over Disneyland, the Queen Mary, Hollywood, etc… I love dragging people to the “Woo Woo” areas like the Integratron in Landers, just outside of Joshua Tree for a Healing Sound Bath and then a sojourn into Joshua Tree National Park. I love getting dirty at Gems of Pala, just outside of Temecula, digging in the dirt for Pink Tourmaline, Watermelon Tourmaline, Quartz, Lepidolite and other gemstones. About an hour past that is Palomar Mountain State Park where you can find Indian Grinding Stones and some easy hikes, at the top is Palomar Observatory.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
My parents. They are in their 90’s. They are really big on honor and integrity. I can’t help or change how others act; I can only stand in my own truth. I have to look at myself in the mirror every day. (Although with Covid-19 I think I skipped a few weeks of checking in the mirror.) Understanding that simple truth of Honor and Integrity makes it easy to live in my own skin. Sometimes it is hard trying to do business in a world where the meaning of honor no longer seems to matter and the term, “Well, everyone is doing it,” seems to rule, alternative facts exist and yet my parents get up every day, they just voted and they try to be the difference we need to see in the world.