We had the good fortune of connecting with Travis Hite and we’ve shared our conversation below.
Hi Travis, can you walk us through the thought-process of starting your business?
The previous salons I had worked in seemed to serve the owners’ egos more than the guests that visited for hair services. The intentions were often misguided which was bothersome for me. I always found myself mentally interpreting their owner behavior as “what not to do” if I ever landed in that role myself, rather than being inspired by or choosing to adopt their work style. One day, I decided that I could no longer be annoyed with clowns, if I was the one choosing to go to the circus. I quickly realized I needed to take a risk, jump off a metaphorical cliff and trust I would be able to catch myself. The glass box was a decision to create a selfless space to serve guests the way that I had envisioned — with complete transparency, care, and centered on the guest, not myself.
Alright, so let’s move onto what keeps you busy professionally?
Hairdressing is a strange career. Even if you execute a technically perfect haircut or color, if the guest isn’t happy, you didn’t succeed, and that complicates things. I believe that I work in the people industry just as much as the hair industry, and realizing this early helped me immensely. I am an unapologetic lover of humanity and I think that really aids me in active listening, consulting, and communicating vision. Humans have concerns and desires, with hair being a part of that. When you can truly listen and decode these concerns and desires rather than just hearing words spilling from a guests mouth, your craft becomes more potent.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
I would be taking them to all my Long Beach haunts pre-covid times. During the week we would hit brunch at Gallagher’s and then head to retro row for some shopping. The Getty Villa would definitely be up there as well as the Broad. I love visiting Japantown as I speak a fair amount of Japanese and love the culture. I think just sitting on the sidewalk in Hollywood could net us some exciting people to check out.
Who else deserves some credit and recognition?
My best friend Suzii. I met her in beauty school and to this day I still sometimes agonize over my homosexuality and the fact that we would have never worked as a married couple. She hears me and see’s me where I am while still holding me to my highest potential. We throw pity parties for each other over the phone when we are down, but we always make sure to leave the party before we get off the phone. She is a mother, an artist, a comedienne, and my best best best friend. I love her more than any words could ever convey and I feel that same love and belonging in return. That’s friendship.